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Business Excellence Team Leader

 The Business Excellence Team Leader will be responsible for driving initiatives/process improvement programs focused on reducing costs by improving efficiency and improved quality of operations. The position will lead process improvement projects across multiple areas of the business, ultimately driving innovative process changes to improve operational excellence. Expectation from the role is to lead and motivate others to meet the challenges of an extremely deadline-driven environment where increasing growth needs to be balanced against evolving demands and where quality of results is vital. The Business Excellence Team Leader should have a passion and experience in leading "Change" within an organization and refusal to accept the status-quo of traditional systems that no longer meet the needs and objectives of the business.

Key responsibilities associated with this position include the following:

  • Works with the leadership team to drive critical business improvement initiatives.
  • Responsible for driving change in business processes, identifying inefficient or disjointed current practices, and managing projects to improve or replace these processes.
  • Leads business impacting projects and ensures they are delivered within planned timelines and with expected measurable output.
  • Supports project teams/team members as needed to improve processes, provide project intervention and coaching, etc.
  • Drives continuous improvement culture through delivery of content and training on Lean Six Sigma.
  • Able to strategically analyse and structure solutions or projects, while balancing risks and opportunities.
  • Consult business stakeholders to understand complex problems affecting their business operations and provide plans for how to improve them.
  • Develop training plans to inform and instruct internal partners of new processes.
  • Verify process effectiveness by developing metrics to quantify efficiency, productivity, error rates, etc. Report and improve as needed.
  • Implement ideas and concepts which have been proven successful in past experiences and organizations.
  • Exhibit strong communication skills, enabling collaboration with key stakeholders and teams at all levels and across multiple functional areas of the organization.


  • Bachelor's Degree, Diploma, or equivalent experience.
  • Process Management experience, including experience leading change management within a manufacturing organization.
  • Project Management experience an asset.
  • Experience improving internal business processes and tools.
  • Ability to work independently and on a team.
  • Excellent attention to detail and analytical skills.
  • Strong ability to prioritize competing project requirements, and manage resource and time constraints
  • Proven history of delivering process change projects on-schedule.

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